Frequently Asked Questions
Before You Sign Up
- How do GoGo Photo Contest fundraisers work?
- How does the donate-to-vote aspect work?
- Who can run a GoGo Photo Contest? Is it only for humane societies and animal shelters?
- Can I see an example of a GoGo Photo Contest?
- How secure is GoGo Photo Contest?
- I'm in Canada. Can I run a GoGo Photo Contest?
Contest Fees
- How much does it cost to run a GoGo Photo Contest Fundraiser?
- Do I need to pay anything up-front to run a GoGo Photo Contest?
- Will I have access to every feature? Do you charge more for certain features?
- Does it cost extra to use the Calendar Order or Reserve-a-Spot modules?
- Can I have donors cover transaction fees?
Getting Started
Processing Donations
- How are donations processed?
- When will I receive the funds raised by my contest?
- What is Stripe?
- My organization already has a Stripe account. Can we use it?
- Can I accept vote donations via cash or check? How do I apply those votes?
- Can contest participants use Apple Pay or Google Pay to donate?
Contest Settings
- Do you have any suggested settings or templates that I can use?
- When should my contest start and end?
- How long or what length of time should my contest run?
- Can my contest have an entry fee?
- Can I have categories in my contest?
- Can my contest have separate entering and voting periods?
Prize Ideas
Running Your Contest
- How do I access the backend of my contest?
- Will I have access to the photos uploaded to my contest site?
- Will I receive contact information for my participants?
- What is 'Admin Mode'?
- Can I see an example of the GGPC Admin?
- Can I have multiple Contest Admins?
Promoting Your Contest
- How can I promote my GoGo Photo Contest fundraiser?
- Can I use GoGo Photo Contest to send mass email blasts?
- Can I run a vote or entry bonus promotion during my contest? For example, 2 for 1 votes during a limited time?
- Can I offer free entries or votes to only certain participants?
- Can I get a QR Code for my contest site?
After Your Contest is Over
Add-On Modules and Custom Forms
Support for Contest Administrators
Participant Management
- Changing a Photo on Behalf of an Entrant
- Allowing an Entrant to Upload/Update Their Own Photo
- Denying an Entry in Your Contest
- Transferring Votes or Crediting Votes to a Vote Bank
- Editing or Correcting a Participant's Email Address
- Changing a Participant's Password
Contest Management
- Accessing the GGPC Admin
- Submitting a Test Entry Into Your Photo Contest
- Customizable Contest Settings
- Extending the End Date of Your Contest
- Changing (or Removing) Your Contest's Fundraising Goal
- Adding (or Removing) Sponsors on Your Contest Site
Promoting Your Contest
- How to Promote Your GoGo Photo Contest Fundraiser
- How to Promote Your Fundraiser on Facebook
- Using Email Blasts to Promote Your Contest
- How to Send a Mass Email to Current Contest Participants
- Advertising Your Contest to Previous Participants
- Promoting Your Contest on Instagram
Contest Reporting
Ways to Boost Contest Participation (via Mini Contests and Promotion Modules)
- Mini Contests to Boost Contest Momentum
- Contest Promotions: Keep Your Participants Engaged with our Promotion Modules
- Running a Vote Promotion using the Promotions Module
- Running an Entry Promotion using the Promotions Module
- Running a Calendar Vote Promotion using the Promotions Module
- Adding Promo Votes Administratively
Offline Votes/Entries
After Your Contest is Over
Calendar Contests
Add-on Modules (Calendar Order, Reserve-a-Spot, Custom Forms, etc)
- About the Calendar Order Module
- Locating Calendar Order Information
- About the Reserve-a-Spot Module
- Editing Reserve-a-Spot Photos, Dates, or Information
- Downloading Reserve-a-Spot Images and Information
- About the 🌈 Rainbow Bridge Memorial Form