Very rarely, a voter may apply their votes to the wrong entry. The fix is easily handled within the GGPC Admin.
How to Modify Votes (Transfer or Credit):
1. Log into the GGPC Admin: www.gogophotocontest.com/admin
2. Navigate to Entries at the top of the page:
3. On the Contest Entries page, click on the red heart icon next to the entry that has the erroneous votes:
4. The Entry Information page loads, along with a list of votes that were applied to the entry.
|
You have two options:
Transfer Votes Credit to Vote Bank ⚠️ Neither option refunds votes. If you need votes or a transaction refunded, please contact us at hello@gogophotocontest.com and we'd be happy to help you out. |
How to Transfer Votes:
Click the Transfer link next to the votes that need to be transferred:
The Transfer Votes screen loads, along with a list of current entries in your contest.
A confirmation screen appears. Click OKAY.
How to Credit Votes to Vote Bank
Click the Credit link next to the votes that need to be credited:
A confirmation screen appears. Click OKAY.
The votes have now been credited back to the voter's vote bank and are removed from the entry.
The user can now access the votes in their vote bank and apply them to the entry(s) of their choice.